Saturday, November 13, 2010

Customer Service....Does Your Realtor Provide It?

Today technology has changed the way we do business and conduct our everyday lives. Ten years ago text was just starting out. Now that seems to be getting ancinet as we move to video texting on our phones. As technology changes we change the way we do bsuiness. Be it from shopping for clothes to buying a house. The interent and more specifically, the world wide web has helped us get more information in less time. But, throughout all the changes that are going on around us; there is still one variable that has not changed..... CUSTOMER SERVICE.

No matter how good a product is; or how how much we want it; if the customer service is not there we are left with a bad taste. That bad taste carries over for us to a negative feeling and impression about that brand or store. That impression factors into whether we do business again with that brand.

Well the same is true for Realtors. We work under an umbrella of a company brand and the service we provide decides how successful we are in this business. I have written a lot about home buying and how this is the largest purchase a person makes in their lifetime. It is also the largest single sale they are going to do in their lifetime. Do Realtors owe it to their clients to provide them with the best possible service available?

I was prompted to write this based on an event that occurred to me the other day. I had a closing. I represented the seller in the transaction. The seller had mentioned to me a few days prior to closing that they felt I did everything I could to help them get their home under contract and ensure that we were goign to close. They said that the level of service I provided them was a refreshing sign of what they had expected out of their Realtor; but had not received from their previous Realtors over the years. Thus, I received an opportunity because of the lack of customer service provided them by previous Realtors.

At the closing table I was there early ( I always am) and the buyers showed up prior to their Realtor. I introduced myself to them and they in turn thanked me. They said if it was not for my level of my service they did not beleive they would be closing on this house. They felt that their Realtor was not providing them the service I was. (the home had some issues that arose during the inspection process).

Has technology gotten in the way of what we should be doing? What happened to the old fashioned values of keeping the clients needs first and making sure they are taken care of. I live by one simple rule in my real estate business: "Treat others they way you would want to be treated." By doing this I feel that I always will provide each and evey client with the best possible service they could ever receive.

Dave diCecco
Realtor/Broker
www.davedicecco.com

Thursday, November 11, 2010

Farmington Ridge Subdvison Charlotte, NC. 28213

Farmington Ridge subdivison is a product of Eastwood Homes. Built back in 2003 to 2005 this 400+ home subdivsion offers a great location and conveince.

Tucked away off Caldwell Road in Charlotte; this subdivison is minutes away form 485 and 85. Looking to go back to school you are within a ten minute ride of University of North Carolina Charlotte and only 10 to 15 minute ride form Concord.

Built on an old farm land area Farmington Ridge has the country like settings; yet close enough to give you the convience of shopping, dining and commuting. Part of the subdivsion backs up to a old farm area that is not developed on. It makes the view from those people back patio beautiful as you can see the trees in the horizon changing colors in the fall. Also adds to the privacy that we all yearn.

The community is laddened with both young professionals starting out and families raising children. A great community that has sidewalks around the whole community and a pool with a clubhouse just about centered in the community.

On a weekend it is hard to drive through without seeing kids riding bikes, playing and adults out working on their yards and talking with one another.....

The Homeowners Association ensures that people keep their yards neat, common area clean and presentable adding to the value and appearance of the neighborhood.

The community sold out quickly and the residents there are not moving anytime soon. Most have been there since the initial build and not many are currently on the market for sale.

If you are in the UNCC area take a drive down Caldwell Street and see why 400+ families call Farmington Ridge home.....

Dave diCecco
Realtor/Broker
www.davedicecco.com

Wednesday, November 10, 2010

Village Of College Downs Market Report Oct. 2010

The Village of College Downs is a quaint townhome community located off of Old Concord Road. Tucked away from the main road these townhomes offer 3 bedrooms and 2.5 baths. Their convience to the University area and the research park have made them highly desirable homes.

As you can see below the trend was always a psotive one until last year. Last year the only ones that sold were bank foreclsoures. Prior to that the sales in there have been primarily reslae units.

3 years ago there were 7 sales for an average sale price of $78136.00 They were on the market for an average of 38 days.

2 years ago there were 2 sales for an average price fo $72,000.00. They were on the market for an average of 42 days.

Last year there were 2 sales as well. The average price of those was $31250.00. They were on the market for an average of 68 days.

Currently there are 4 on the market right now. The average price of these homes is $80450.00.

Dave dicecco
Realtor/Broker
www.davedicecco.com

New listing: 4834 Sunburst Lane Charlotte, NC. 28213



This 3 bedroom 2.5 bath home with a loft located in the university area of Charlotte is a great deal in an well established neighborhood. It is priced to sell at ONLY $154,900. Boasting over 1800 square feet of living space there is plenty of room for the whole family. The home features an open floor plan downstairs using the living room with the gas fireplace as the focal point of the space. The open floor plan leads you to a open kitchen area with plenty of cabinet space and a separate pantry. Tile flooring accents the kitchen and eating area as wall to wall carpeting flow through the remainder of the home.

the upstairs boasts three good size bedrooms and a loft area that si currently in use as a sitting room. Master bedroom has a beautiful cathedral ceiling in it and a separate shower and garden tub. Closet space is abundant in this home; as all three bedrooms boast large closets. Convience of the laundry area being located upstairs centrally located around the bedrooms makes it easy and convient to do laundry.

All the rooms feature the faux wood blinds which convey with the house and select rooms have upgraded ceiling fans with remote controls. The appliances are all black and remain with the new owner of the home.

One of the best features of this home is the breathtaking view off the back patio. While enjoying your level fenced in backyard you can take in the view of the farm behind you. Not construted on; the farm offers some of the best views in the area during the fall season with the backdrop of the trees changing colors. In addition it adds to the privacy we all long for.

Convience is another feature thsi home has. Conviently located just minutes off 485. This home is within minutes fo UNCC, uptwon, and a short drive from Concord. Yet the closeness of the highway and major attractions you still maintain the feeling of being out in the country.

The hot summer days can be enjoyed at the community pool located a short walk away form the home. Built by Eastwood homes, this home has some of the best quality construction around. Voted as builder of the year in the Charlotte area. When you see this young 6 year old home you will undertand why....

Dave diCecco
Realtor/Broker
www.davedicecco.com

Tuesday, November 9, 2010

Why Are Market Trends Important For Home Values

Homebuyers need to know what the houisng prices have done in the past in the neighborhood and area they are looking to purchase a home in. It can and does have an effect on the present value of the home you are looking to buy and what the future value of the home would be inf you decided to wait or wanted to sell in the future.

I give homebuyers a different array of statistics to look at. The normal trend is what has happened in that neighborhood over the past three to four months. This is waht the appraiser for the bank is going to look at. ideally, you would like to see three to four comparable homes sold in that time period. That is a good basis for the now. But what has the past trends been? Is the neighborhood having a high turmover rate? Are there a lot of foreclosures in the neighborhood? These are all factors that can affect the value of the home you are looking to purchase.

By past trends, I go back one year, two years and three years and sometimes four years. This will telll you home many homes sold and what the average price fo the home was that sold. It allows the homebuyer to see if there is a trend going down , up or remaing stable.

It allows them to see how many sold. Now, every neighborhood is going to have sales over the years. Some are going to be because of moving up to a larger home, downsizing or lifestyle change. But, the trends will tell you if there is an abnormal amount of activity in the area and neighborhood. And was it a one year wonder or a trend over a few years? If there is a high turnover rate in a neighborhood; you are going to want to know why...

Out of the homes that sold in the past, how many were due to foreclosure? Foreclosure prices in the past drove down the values of the homes in a specific area and neighborhood. What was once considered a rarity is becoming more the norm now. You want to know how many there have been. It will give you a good gauge of the stabiity of the neighborhood. It will also let you know if the pricing in the area has been skewed by the foreclosures.

Buying a home is going to be the largest single investment anyone ever makes in their lifetime. You want to ensure that the offer and ultimately the price you are going to pay for a home is a fair one. But, you want to know how that investment is going to do in the future. Eventhough we cannot predict the future; the past can give us some education as to what the future holds for us in value of the home...

Dave diCecco
Realtor/Broker
www.davedicecco.com