Today technology has changed the way we do business and conduct our everyday lives. Ten years ago text was just starting out. Now that seems to be getting ancinet as we move to video texting on our phones. As technology changes we change the way we do bsuiness. Be it from shopping for clothes to buying a house. The interent and more specifically, the world wide web has helped us get more information in less time. But, throughout all the changes that are going on around us; there is still one variable that has not changed..... CUSTOMER SERVICE.
No matter how good a product is; or how how much we want it; if the customer service is not there we are left with a bad taste. That bad taste carries over for us to a negative feeling and impression about that brand or store. That impression factors into whether we do business again with that brand.
Well the same is true for Realtors. We work under an umbrella of a company brand and the service we provide decides how successful we are in this business. I have written a lot about home buying and how this is the largest purchase a person makes in their lifetime. It is also the largest single sale they are going to do in their lifetime. Do Realtors owe it to their clients to provide them with the best possible service available?
I was prompted to write this based on an event that occurred to me the other day. I had a closing. I represented the seller in the transaction. The seller had mentioned to me a few days prior to closing that they felt I did everything I could to help them get their home under contract and ensure that we were goign to close. They said that the level of service I provided them was a refreshing sign of what they had expected out of their Realtor; but had not received from their previous Realtors over the years. Thus, I received an opportunity because of the lack of customer service provided them by previous Realtors.
At the closing table I was there early ( I always am) and the buyers showed up prior to their Realtor. I introduced myself to them and they in turn thanked me. They said if it was not for my level of my service they did not beleive they would be closing on this house. They felt that their Realtor was not providing them the service I was. (the home had some issues that arose during the inspection process).
Has technology gotten in the way of what we should be doing? What happened to the old fashioned values of keeping the clients needs first and making sure they are taken care of. I live by one simple rule in my real estate business: "Treat others they way you would want to be treated." By doing this I feel that I always will provide each and evey client with the best possible service they could ever receive.
Dave diCecco
Realtor/Broker
www.davedicecco.com
Saturday, November 13, 2010
Thursday, November 11, 2010
Farmington Ridge Subdvison Charlotte, NC. 28213
Farmington Ridge subdivison is a product of Eastwood Homes. Built back in 2003 to 2005 this 400+ home subdivsion offers a great location and conveince.
Tucked away off Caldwell Road in Charlotte; this subdivison is minutes away form 485 and 85. Looking to go back to school you are within a ten minute ride of University of North Carolina Charlotte and only 10 to 15 minute ride form Concord.
Built on an old farm land area Farmington Ridge has the country like settings; yet close enough to give you the convience of shopping, dining and commuting. Part of the subdivsion backs up to a old farm area that is not developed on. It makes the view from those people back patio beautiful as you can see the trees in the horizon changing colors in the fall. Also adds to the privacy that we all yearn.
The community is laddened with both young professionals starting out and families raising children. A great community that has sidewalks around the whole community and a pool with a clubhouse just about centered in the community.
On a weekend it is hard to drive through without seeing kids riding bikes, playing and adults out working on their yards and talking with one another.....
The Homeowners Association ensures that people keep their yards neat, common area clean and presentable adding to the value and appearance of the neighborhood.
The community sold out quickly and the residents there are not moving anytime soon. Most have been there since the initial build and not many are currently on the market for sale.
If you are in the UNCC area take a drive down Caldwell Street and see why 400+ families call Farmington Ridge home.....
Dave diCecco
Realtor/Broker
www.davedicecco.com
Tucked away off Caldwell Road in Charlotte; this subdivison is minutes away form 485 and 85. Looking to go back to school you are within a ten minute ride of University of North Carolina Charlotte and only 10 to 15 minute ride form Concord.
Built on an old farm land area Farmington Ridge has the country like settings; yet close enough to give you the convience of shopping, dining and commuting. Part of the subdivsion backs up to a old farm area that is not developed on. It makes the view from those people back patio beautiful as you can see the trees in the horizon changing colors in the fall. Also adds to the privacy that we all yearn.
The community is laddened with both young professionals starting out and families raising children. A great community that has sidewalks around the whole community and a pool with a clubhouse just about centered in the community.
On a weekend it is hard to drive through without seeing kids riding bikes, playing and adults out working on their yards and talking with one another.....
The Homeowners Association ensures that people keep their yards neat, common area clean and presentable adding to the value and appearance of the neighborhood.
The community sold out quickly and the residents there are not moving anytime soon. Most have been there since the initial build and not many are currently on the market for sale.
If you are in the UNCC area take a drive down Caldwell Street and see why 400+ families call Farmington Ridge home.....
Dave diCecco
Realtor/Broker
www.davedicecco.com
Wednesday, November 10, 2010
Village Of College Downs Market Report Oct. 2010
The Village of College Downs is a quaint townhome community located off of Old Concord Road. Tucked away from the main road these townhomes offer 3 bedrooms and 2.5 baths. Their convience to the University area and the research park have made them highly desirable homes.
As you can see below the trend was always a psotive one until last year. Last year the only ones that sold were bank foreclsoures. Prior to that the sales in there have been primarily reslae units.
3 years ago there were 7 sales for an average sale price of $78136.00 They were on the market for an average of 38 days.
2 years ago there were 2 sales for an average price fo $72,000.00. They were on the market for an average of 42 days.
Last year there were 2 sales as well. The average price of those was $31250.00. They were on the market for an average of 68 days.
Currently there are 4 on the market right now. The average price of these homes is $80450.00.
Dave dicecco
Realtor/Broker
www.davedicecco.com
As you can see below the trend was always a psotive one until last year. Last year the only ones that sold were bank foreclsoures. Prior to that the sales in there have been primarily reslae units.
3 years ago there were 7 sales for an average sale price of $78136.00 They were on the market for an average of 38 days.
2 years ago there were 2 sales for an average price fo $72,000.00. They were on the market for an average of 42 days.
Last year there were 2 sales as well. The average price of those was $31250.00. They were on the market for an average of 68 days.
Currently there are 4 on the market right now. The average price of these homes is $80450.00.
Dave dicecco
Realtor/Broker
www.davedicecco.com
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